- Solutions
- In-Store Support
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In-Store Technology Support
Historically, IT teams only had to manage the network, point-of-sale, and back office systems. Now, changing consumer behavior has led to more technology in stores than ever before. With an ever-increasing amount of devices in stores, there are more challenges such as:
- More warranties and consumables to manage
- Varying service needs and levels
- Decentralized data to collect and analyze
- More vendors and processes to manage
Our In-Store Technology Solutions Provide Comprehensive Support
- Move-Add-Change/field services
- Onsite preventive maintenance
- Exchange and Advanced Exchange repair programs
- GFS
- Warranty entitlement and enhancement
- Help desk
Our team of experts can help you improve lane uptime, reduce onsite visits and resolution times, manage costs and risk, and ultimately increase customer satisfaction.
Learn more about our in-store technology support solution.